Mark Kraemer leads the Experience Design+Strategy group at Credera. He has over 18 years experience working with Fortune 500 clients. Mark uses his strategy skills and visual design talent to create experiences that attract, engage, and retain customers.

Previous to Credera, Mark was the national leader for EMC Consulting's User Experience practice, where he provided sales and delivery leadership for user experience projects, with clients in finance, technology, pharmaceuticals, telecommunications, and several other industries.

He earned his bachelors business administration degree in management information systems from the University of Texas at Austin, and he regularly returns to lecture for undergraduate classes.